This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

How We Use Your Data

Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

View our Privacy Notice here Privacy Notice 2019

This practice is participating in a national surveillance programme that provides continuous monitoring of infections and diseases in the community. The surveillance system is called the Weekly Returns Service (WRS) and it is co-ordinated by the Royal College of General Practitioners Research and Surveillance Centre. For more information, click here RSC 

Freedom of Information

Information about the General Practitioners and the Practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Practice Manager.

View our Information Commissioner's Office Certificate here ICO Registration Certificate

Access to Records

In accordance with the Data Protection Act, GDPR and Access to Health Records Act, patients may request to see their medical records. To make a request, please complete a Subject Access Request Form. No information will be released without the patient consent unless we are legally obliged to do so.

Telephone Calls

Please note that all calls may be recorded for training purposes.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website