Cranleigh Medical practice is open from 08:00 to 18:30 Monday to Friday. We answer the phone from 08:00 and do not close for lunch.
Appointments can be booked online - see the link above.
Alternatively you can telephone 01483 273951 or come in and speaking to a receptionist.
Appointments are grouped into morning and afternoon surgeries and can be booked up to 6 weeks in advance. We endeavour to see all patients who have an urgent problem on the same day.
Our urgent access team is made up of doctors, minor illness nurses and paramedics.
We are keen to promote continuity of care which means, where possible, the same doctor will see you for a particular condition. We try to make sure you can see a particular doctor of your choice, but if that doctor is not available, or you need to be seen quickly, we will offer you an appointment with someone else. If you would like to see either a male or female doctor, just ask - we will do our best to accommodate your wishes.
See the section on Minor Illness under Family Health; it contains information that might save you a trip to the practice.
See the Minor Illness nurse for conditions such as:-
- chest infections
- persistent sore throats
- infected eyes
- infected wounds
Our Minor Illness nurses work every day as part of the urgent access team. They work alongside a doctor and are available at times such as first thing and after school. They are the right person to see if you are over 1 year old; younger babies are best seen by a doctor.
You can book to see the minor illness nurse on-line or on the phone or in person.
If you are unsure please contact our receptionists who will advise you on the best person to see. Our receptionists are trained for this and provide a confidential service to point you in the right direction. Please be prepared to give some indication of the nature of your problem so they can help you.
Telephone Consultation Service
Sometimes a quick word with your doctor or nurse on the phone may mean you can solve your problem without needing to come down to the surgery. Our doctors are more than happy to give telephone advice. Just tell us if you need a telephone call - we will take your details and your doctor's secretary will call you to make any necessary arrangements.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. This can be on-line, on the telephone or in person.
PLEASE ASK IF YOU NEED HELP WITH YOUR APPOINTMENT BECAUSE OF LIMITED ENGLISH OR IF YOU ARE DEAF/HARD OF HEARING.