When you need more repeat medications, please order online via the link at the top of this page or use the form on the right-hand side of your last prescription. Tick the items you need and drop the request into the surgery - there is a letterbox for these to the right of the main entrance which is useful out of hours. There is another box for prescription requests inside the building, at the electronic check-in.
Please note if the medicine you require is not listed on your repeat order form, then it is not a repeat prescription and so it will take longer to process your request.
Please allow 48 hours (excluding weekends) before you collect your repeat prescription.
Please note: requests handed in after 15:00 will not start being processed until the next working day.
To make life easier for you, we can arrange for your new prescription to be sent to one of the Cranleigh pharmacies or the chemist in Rudgwick - this means you can then go straight to the chemist to collect your medication, instead of having to pick up your prescription at the surgery first. If ordering online, please use the free text box to tell us which pharmacy you would like your prescription to go to.
Unwanted or unused medicines cost the NHS around £8 million a year. We are helping to reduce this problem by issuing most repeat medications in amounts which will last for one month rather than two or three. If you pay for your prescriptions and need 3 or more items in a 3 month period, or more than 12 items in 12 months, you may find it cheaper to get a pre-payment certificate (see the above tab for more details).
Your doctor frequently reviews your medications to make sure they are still appropriate for you, that you are getting the best treatments and that no new drug information has come through that would necessitate any changes. Sometimes medicines need to be changed, for instance if there is new evidence about a higher risk of side effects if two certain medicines are taken together and we will let you know if this applies to you.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for three or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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