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Consult with your GP online

We are following the advice from NHS England and Public Health England and changing ways of working.  In order to minimise risk to patients and staff we are completing most of our consultations by phone or video link. 

If you would like an appointment please complete an online consultation here or contact the practice by phone.

If you do visit the practice, please do not be alarmed if the clinician that you are seeing is wearing a mask or taking other precautions. To cancel your appointment you can do this on-line online or call the practice to do this for you.

If you suspect that you may have Coronavirus (COVID-19) please stay at home and contact NHS 111 https://111.nhs.uk/covid-19 or if you are unable please phone NHS 111 from any phone (it’s free), just dial 111.

Visit our Coronavirus help page if you need extra support during this time

The situation is changing quickly. This post was correct as of 1st April 2020.

Coronavirus Update

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have Coronavirus symptoms

  • you have a new cough AND/OR
  • a high temperature (you feel hot to touch on your chest or back)

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home. 

Testing for coronavirus is not needed if you're staying at home. 

Read the NHS advice about staying home, including how long to isolate for here.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

We are recruiting!

We are looking for a qualified Pharmacy Technician to join our team! For more information and to apply, visit NHS jobs here

Repeat Prescriptions Update

From Monday 4th November, we will be increasing our repeat prescription turn around time to 3 working days (72 hours).

This change is to ensure the doctors are able to safely manage prescription requests, and medication reviews. Please allow us enough time to process your request- one week before you are due to run out is our suggestion. We are unable to process requests handed in earlier than one week. 

How to request your prescription:

  • Download the NHS app from the app store- this is the quickest and most secure way to request your medication- your request goes straight to the GP.
  • Online at www.patientaccess.com 
  • Completing a form at the front desk.

Please note: if the medicine your require is not on your repeat prescription list, it may take longer to process your request.

Requests handed in after 3pm will not start being processed until the next working day.

Cranleigh Medical Practice

If you have any information or communication needs please let us know so we can make any necessary arrangements for you.

(Site updated 01/04/2020)
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