Appointments

We now offer more online and telephone consultations daily, which can be accessed via eConsult
 
Alternatively you can telephone 01483 273951 to speak to our Patient Services Team. Our trained team will ask a few brief details to ensure you see the most appropriate clinician.
We also have on the day appointments available with our Duty Team. These are for unwell patients that need to be assess on the same day. These are booked via eConsult or our Patient Services Team. We have a Minor Illness Nurse, Paramedic Practitioner, Junior Doctor and a GP working as part of the Duty Team.
We are keen to promote continuity of care which means, where possible, the same doctor will see you for a particular condition.  We try to make sure you can see a particular doctor of your choice, but if that doctor is not available, or you need to be seen quickly, we will offer you an appointment with someone else. If you would like to see either a male or female doctor, just ask - we will do our best to accommodate your wishes.

Improved Access

Local GP practices across Guildford & Waverley are working together to offer patients better access to GP appointments – that means you will be able to speak to a GP at a time which is most convenient for you. There are over 140 additional hours of appointments now available, including evening and weekends, all booked through Cranleigh Medical Practice. 

Will I speak to my own GP or nurse?

You will be consulted with by local GPs and nurses, but it is unlikely that you will speak to your own GP or nurse.

Local GPs work together in local networks, which allows them to offer extended access to patients. That means, while you will book an extended access appointment through your usual GP, you may be booked with a different Doctor or Nurse at one of 5 ‘hubs’.

The hubs based at:

  • The Fairlands Practice
  • Binscombe Medical Centre
  • Haslemere Health Centre
  • Merrow Park Surgery
  • The Villages Medical Centre 

If you would prefer to see your usual GP, please let the Practice know 

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP that speaks to you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice to ensure that your record is up-to-date.

An appointment with this service will be just like an appointment at your own GP practice. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible.  This can be online or by  telephone.

Communication

Please ask if you need help with your appointment because of limited English or if you are deaf/hard of hearing. We have access to language interpreters as well as sign language interpreters.

 
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